When a computer stops working in NoMa, the cost is the hour nobody gets back. SteroGroup gives government contractors, associations, advocacy groups and nonprofits working with public-sector requirements a remote help desk that answers, plus monitoring and maintenance that stop most problems before anyone notices them.
Teams here typically run between 2 and 25 computers and need documented controls, clean audit trails and answers ready for security questionnaires. We handle the day-to-day so owners stop being the person everyone asks about the printer.
Washington DC associations, law firms, nonprofits and government contractors need secure, compliance-ready IT. We work the same Eastern Time hours as your team, so support starts when your day does.
Because contractors, nonprofits and associations cannot wait around, remote requests from NoMa are picked up quickly and most are resolved the same day. Email, accounts, applications, printing and Microsoft 365 are all in scope.
NoMa clients are supported remotely end to end. Hardware is pre-imaged and shipped, warranty work is coordinated with the manufacturer, and local cabling or network installs are arranged through a vendor we brief directly.
Managed IT for NoMa covers 24/7 monitoring, automatic patching, endpoint protection, backup oversight, vendor coordination and unlimited help desk support for one flat monthly price.
Funders, partners and prime contractors increasingly ask how data is protected. We keep identity, endpoint and logging controls in place so those questionnaires can be answered honestly and quickly. Essential cybersecurity is included with every Managed IT plan, and NoMa businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Email and cloud files are where most work happens, so we manage them closely for NoMa clients: accounts, licences, MFA, sharing permissions, mail filtering and clean migrations when you move providers.
Device management covers purchase guidance, pre-configuration, encryption, monitoring enrolment and replacement planning, so contractors, nonprofits and associations are not guessing when a machine is due for renewal.
Email migrations, Microsoft 365 rollouts, security deployments and cloud moves for NoMa businesses are scoped and quoted as fixed-price projects, separate from your monthly plan.
Yes. Government contractors, associations, advocacy groups and nonprofits working with public-sector requirements are a common fit for our plans, and we focus on documented controls, clean audit trails and answers ready for security questionnaires.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.
Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.