When a computer stops working in Chevy Chase, the cost is the hour nobody gets back. SteroGroup gives marketing studios, production houses, photographers and publishers moving large files every day a remote help desk that answers, plus monitoring and maintenance that stop most problems before anyone notices them.
Teams here typically run between 2 and 25 computers and need fast shared storage, dependable file transfer and colour-critical machines that stay quick. We handle the day-to-day so owners stop being the person everyone asks about the printer.
Washington DC associations, law firms, nonprofits and government contractors need secure, compliance-ready IT. We work the same Eastern Time hours as your team, so support starts when your day does.
Our help desk handles Chevy Chase requests the same way every time: password and login problems, email issues, slow machines, printing, software installs and Microsoft 365 questions. Unlimited remote support is included in every Managed IT plan.
Chevy Chase clients are supported remotely end to end. Hardware is pre-imaged and shipped, warranty work is coordinated with the manufacturer, and local cabling or network installs are arranged through a vendor we brief directly.
Managed IT for Chevy Chase covers 24/7 monitoring, automatic patching, endpoint protection, backup oversight, vendor coordination and unlimited help desk support for one flat monthly price.
Client assets and unreleased work need controlled sharing rather than open links. We manage storage permissions, protect workstations and keep archive backups intact. Essential cybersecurity is included with every Managed IT plan, and Chevy Chase businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Email and cloud files are where most work happens, so we manage them closely for Chevy Chase clients: accounts, licences, MFA, sharing permissions, mail filtering and clean migrations when you move providers.
Device management covers purchase guidance, pre-configuration, encryption, monitoring enrolment and replacement planning, so creative studios and media businesses are not guessing when a machine is due for renewal.
Email migrations, Microsoft 365 rollouts, security deployments and cloud moves for Chevy Chase businesses are scoped and quoted as fixed-price projects, separate from your monthly plan.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work the same Eastern Time hours as your team, so support starts when your day does.
Yes. Marketing studios, production houses, photographers and publishers moving large files every day are a common fit for our plans, and we focus on fast shared storage, dependable file transfer and colour-critical machines that stay quick.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.