SteroGroup is the remote IT department for marketing studios, production houses, photographers and publishers moving large files every day in Georgetown, DC. We manage computers, email, accounts and security entirely remotely, ship machines configured and ready, and onboard you for free.
Nearly every issue a Georgetown office runs into today is fixed remotely: accounts, email, software, performance, printing and security. That is why marketing studios, production houses, photographers and publishers moving large files every day get the same service level our New Jersey clients get.
Washington DC breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. We keep the controls behind that in place while you work, and we work the same Eastern Time hours as your team, so support starts when your day does.
Because creative studios and media businesses cannot wait around, remote requests from Georgetown are picked up quickly and most are resolved the same day. Email, accounts, applications, printing and Microsoft 365 are all in scope.
Georgetown clients are supported remotely end to end. Hardware is pre-imaged and shipped, warranty work is coordinated with the manufacturer, and local cabling or network installs are arranged through a vendor we brief directly.
Managed IT for Georgetown covers 24/7 monitoring, automatic patching, endpoint protection, backup oversight, vendor coordination and unlimited help desk support for one flat monthly price.
Client assets and unreleased work need controlled sharing rather than open links. We manage storage permissions, protect workstations and keep archive backups intact. Essential cybersecurity is included with every Managed IT plan, and Georgetown businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Email and cloud files are where most work happens, so we manage them closely for Georgetown clients: accounts, licences, MFA, sharing permissions, mail filtering and clean migrations when you move providers.
Device management covers purchase guidance, pre-configuration, encryption, monitoring enrolment and replacement planning, so creative studios and media businesses are not guessing when a machine is due for renewal.
Email migrations, Microsoft 365 rollouts, security deployments and cloud moves for Georgetown businesses are scoped and quoted as fixed-price projects, separate from your monthly plan.
Yes. Marketing studios, production houses, photographers and publishers moving large files every day are a common fit for our plans, and we focus on fast shared storage, dependable file transfer and colour-critical machines that stay quick.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.
Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.