Penn Quarter, DC businesses lose more to a compromised mailbox or an unpatched laptop than to almost anything else. SteroGroup manages and protects the computers, accounts and email that government contractors, associations, advocacy groups and nonprofits working with public-sector requirements depend on, with unlimited remote support included.
The Penn Quarter businesses we support are usually 2 to 25 people with no in-house IT, and they hold exactly the kind of data attackers look for. Funders, partners and prime contractors increasingly ask how data is protected. We keep identity, endpoint and logging controls in place so those questionnaires can be answered honestly and quickly.
Washington DC breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. Managed IT keeps endpoint protection, email filtering, patching and multi-factor authentication in place across every device so those obligations are met day to day, not once a year.
Our help desk handles Penn Quarter requests the same way every time: password and login problems, email issues, slow machines, printing, software installs and Microsoft 365 questions. Unlimited remote support is included in every Managed IT plan.
Penn Quarter clients are supported remotely end to end. Hardware is pre-imaged and shipped, warranty work is coordinated with the manufacturer, and local cabling or network installs are arranged through a vendor we brief directly.
Managed IT for Penn Quarter covers 24/7 monitoring, automatic patching, endpoint protection, backup oversight, vendor coordination and unlimited help desk support for one flat monthly price.
Funders, partners and prime contractors increasingly ask how data is protected. We keep identity, endpoint and logging controls in place so those questionnaires can be answered honestly and quickly. Essential cybersecurity is included with every Managed IT plan, and Penn Quarter businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Email and cloud files are where most work happens, so we manage them closely for Penn Quarter clients: accounts, licences, MFA, sharing permissions, mail filtering and clean migrations when you move providers.
Device management covers purchase guidance, pre-configuration, encryption, monitoring enrolment and replacement planning, so contractors, nonprofits and associations are not guessing when a machine is due for renewal.
Email migrations, Microsoft 365 rollouts, security deployments and cloud moves for Penn Quarter businesses are scoped and quoted as fixed-price projects, separate from your monthly plan.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work the same Eastern Time hours as your team, so support starts when your day does.
Yes. Government contractors, associations, advocacy groups and nonprofits working with public-sector requirements are a common fit for our plans, and we focus on documented controls, clean audit trails and answers ready for security questionnaires.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.