Washington, DC businesses lose more to a compromised mailbox or an unpatched laptop than to almost anything else. SteroGroup manages and protects the computers, accounts and email that government contractors, associations, advocacy groups and nonprofits working with public-sector requirements depend on, with unlimited remote support included.
The Washington businesses we support are usually 2 to 25 people with no in-house IT, and they hold exactly the kind of data attackers look for. Funders, partners and prime contractors increasingly ask how data is protected. We keep identity, endpoint and logging controls in place so those questionnaires can be answered honestly and quickly.
Washington DC breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. Managed IT keeps endpoint protection, email filtering, patching and multi-factor authentication in place across every device so those obligations are met day to day, not once a year.
Our help desk handles Washington requests the same way every time: password and login problems, email issues, slow machines, printing, software installs and Microsoft 365 questions. Unlimited remote support is included in every Managed IT plan.
Support for Washington is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Washington is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Funders, partners and prime contractors increasingly ask how data is protected. We keep identity, endpoint and logging controls in place so those questionnaires can be answered honestly and quickly. Essential cybersecurity is included with every Managed IT plan, and Washington businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Washington staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work the same Eastern Time hours as your team, so support starts when your day does.
Yes. Government contractors, associations, advocacy groups and nonprofits working with public-sector requirements are a common fit for our plans, and we focus on documented controls, clean audit trails and answers ready for security questionnaires.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.