SteroGroup is the remote IT department for marketing studios, production houses, photographers and publishers moving large files every day in Santa Fe, NM. We manage computers, email, accounts and security entirely remotely, ship machines configured and ready, and onboard you for free.
Nearly every issue a Santa Fe office runs into today is fixed remotely: accounts, email, software, performance, printing and security. That is why marketing studios, production houses, photographers and publishers moving large files every day get the same service level our New Jersey clients get.
New Mexico breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. We keep the controls behind that in place while you work, and we work Eastern Time hours and cover Mountain Time businesses remotely, with tickets picked up early in your day.
Because creative studios and media businesses cannot wait around, remote requests from Santa Fe are picked up quickly and most are resolved the same day. Email, accounts, applications, printing and Microsoft 365 are all in scope.
We do not send technicians to Santa Fe; onsite visits are New Jersey only. Instead, new machines arrive ready to use, replacements are handled by courier, and we manage any local vendor work on your behalf.
You get a managed environment rather than a repair service: monitoring, patch management, endpoint security, backup checks, licence tracking and unlimited support, billed at a flat rate per computer.
Client assets and unreleased work need controlled sharing rather than open links. We manage storage permissions, protect workstations and keep archive backups intact. Essential cybersecurity is included with every Managed IT plan, and Santa Fe businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
We run Microsoft 365 and Google Workspace for Santa Fe teams: mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems.
We standardise what your Santa Fe team buys, set up each machine before it ships, and keep a record of who has what. Leavers lose access the same day they leave.
Projects are priced separately from managed support: migrations, new office setups, security rollouts and cloud moves each get their own scope and fixed quote.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.
Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.
Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.
No. Onsite visits are limited to New Jersey. Santa Fe clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.