SteroGroup is the remote IT department for energy producers, utilities contractors, environmental consultancies and field crews working far from an office in Farmington, NM. We manage computers, email, accounts and security entirely remotely, ship machines configured and ready, and onboard you for free.
Nearly every issue a Farmington office runs into today is fixed remotely: accounts, email, software, performance, printing and security. That is why energy producers, utilities contractors, environmental consultancies and field crews working far from an office get the same service level our New Jersey clients get.
New Mexico breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. We keep the controls behind that in place while you work, and we work Eastern Time hours and cover Mountain Time businesses remotely, with tickets picked up early in your day.
Because energy, resource and field service companies cannot wait around, remote requests from Farmington are picked up quickly and most are resolved the same day. Email, accounts, applications, printing and Microsoft 365 are all in scope.
We do not send technicians to Farmington; onsite visits are New Jersey only. Instead, new machines arrive ready to use, replacements are handled by courier, and we manage any local vendor work on your behalf.
You get a managed environment rather than a repair service: monitoring, patch management, endpoint security, backup checks, licence tracking and unlimited support, billed at a flat rate per computer.
Remote access for crews is the biggest exposure in field-heavy businesses. We lock it behind multi-factor authentication, monitor sessions and keep mobile devices managed. Essential cybersecurity is included with every Managed IT plan, and Farmington businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
We run Microsoft 365 and Google Workspace for Farmington teams: mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems.
We standardise what your Farmington team buys, set up each machine before it ships, and keep a record of who has what. Leavers lose access the same day they leave.
Projects are priced separately from managed support: migrations, new office setups, security rollouts and cloud moves each get their own scope and fixed quote.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work Eastern Time hours and cover Mountain Time businesses remotely, with tickets picked up early in your day.
Yes. Energy producers, utilities contractors, environmental consultancies and field crews working far from an office are a common fit for our plans, and we focus on reliable remote access, rugged mobile devices and connectivity for teams in the field.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.