Most Carlsbad, NM small businesses are quoted per-user IT contracts with setup fees and long terms. SteroGroup keeps it simple: flat monthly pricing from $249, free onboarding, no long contract, and unlimited remote support for creative studios and media businesses.
A Carlsbad business with ten computers rarely needs a full-time IT hire, but it does need someone accountable. Flat-rate managed IT gives you that for a predictable number every month, with no onboarding fee to switch.
New Mexico's small businesses and nonprofits need affordable, reliable IT support. You get unlimited remote support, monitoring, patching and endpoint protection in the monthly price, and projects such as migrations are quoted separately so there are no surprises.
Carlsbad staff reach us directly for anything software related, from a locked account first thing in the morning to an application that stopped launching before a deadline. Remote support is unlimited on every plan.
Support for Carlsbad is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Carlsbad is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Client assets and unreleased work need controlled sharing rather than open links. We manage storage permissions, protect workstations and keep archive backups intact. Essential cybersecurity is included with every Managed IT plan, and Carlsbad businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Carlsbad staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work Eastern Time hours and cover Mountain Time businesses remotely, with tickets picked up early in your day.
Yes. Marketing studios, production houses, photographers and publishers moving large files every day are a common fit for our plans, and we focus on fast shared storage, dependable file transfer and colour-critical machines that stay quick.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.