Rochester, MN businesses lose more to a compromised mailbox or an unpatched laptop than to almost anything else. SteroGroup manages and protects the computers, accounts and email that medical, dental and behavioral health practices along with the billing and imaging vendors that support them depend on, with unlimited remote support included.
The Rochester businesses we support are usually 2 to 25 people with no in-house IT, and they hold exactly the kind of data attackers look for. Practices handling protected health information need documented safeguards, encrypted devices, controlled access and reliable backups. We build those controls into day-to-day management rather than treating them as a yearly project.
The Minnesota Consumer Data Privacy Act sets safeguarding duties for businesses handling residents' personal data. Managed IT keeps endpoint protection, email filtering, patching and multi-factor authentication in place across every device so those obligations are met day to day, not once a year.
Support requests from Rochester come straight to a technician rather than a queue that forgets about you. Logins, mailboxes, applications, printers and performance issues are all covered, with no per-ticket charges.
We do not send technicians to Rochester; onsite visits are New Jersey only. Instead, new machines arrive ready to use, replacements are handled by courier, and we manage any local vendor work on your behalf.
You get a managed environment rather than a repair service: monitoring, patch management, endpoint security, backup checks, licence tracking and unlimited support, billed at a flat rate per computer.
Practices handling protected health information need documented safeguards, encrypted devices, controlled access and reliable backups. We build those controls into day-to-day management rather than treating them as a yearly project. Essential cybersecurity is included with every Managed IT plan, and Rochester businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
We run Microsoft 365 and Google Workspace for Rochester teams: mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems.
We standardise what your Rochester team buys, set up each machine before it ships, and keep a record of who has what. Leavers lose access the same day they leave.
Projects are priced separately from managed support: migrations, new office setups, security rollouts and cloud moves each get their own scope and fixed quote.
Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.
Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.
No. Onsite visits are limited to New Jersey. Rochester clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.
The Minnesota Consumer Data Privacy Act sets safeguarding duties for businesses handling residents' personal data. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.