SteroGroup is the remote IT department for manufacturers, fabricators, suppliers and engineering offices running both front-office and production systems in Bloomington, MN. We manage computers, email, accounts and security entirely remotely, ship machines configured and ready, and onboard you for free.
Nearly every issue a Bloomington office runs into today is fixed remotely: accounts, email, software, performance, printing and security. That is why manufacturers, fabricators, suppliers and engineering offices running both front-office and production systems get the same service level our New Jersey clients get.
The Minnesota Consumer Data Privacy Act sets safeguarding duties for businesses handling residents' personal data. We keep the controls behind that in place while you work, and we work Eastern Time hours and cover Central Time businesses remotely, with tickets picked up early in your day.
Our help desk handles Bloomington requests the same way every time: password and login problems, email issues, slow machines, printing, software installs and Microsoft 365 questions. Unlimited remote support is included in every Managed IT plan.
We do not send technicians to Bloomington; onsite visits are New Jersey only. Instead, new machines arrive ready to use, replacements are handled by courier, and we manage any local vendor work on your behalf.
You get a managed environment rather than a repair service: monitoring, patch management, endpoint security, backup checks, licence tracking and unlimited support, billed at a flat rate per computer.
Design files, quotes and supplier records are the crown jewels here. We protect them with endpoint detection, controlled sharing and backups that are verified rather than assumed. Essential cybersecurity is included with every Managed IT plan, and Bloomington businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
We run Microsoft 365 and Google Workspace for Bloomington teams: mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems.
We standardise what your Bloomington team buys, set up each machine before it ships, and keep a record of who has what. Leavers lose access the same day they leave.
Projects are priced separately from managed support: migrations, new office setups, security rollouts and cloud moves each get their own scope and fixed quote.
Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.
No. Onsite visits are limited to New Jersey. Bloomington clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.
The Minnesota Consumer Data Privacy Act sets safeguarding duties for businesses handling residents' personal data. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work Eastern Time hours and cover Central Time businesses remotely, with tickets picked up early in your day.