When a computer stops working in Duluth, the cost is the hour nobody gets back. SteroGroup gives accounting practices, wealth advisors, mortgage brokers and insurance agencies handling client financial records a remote help desk that answers, plus monitoring and maintenance that stop most problems before anyone notices them.
Teams here typically run between 2 and 25 computers and need encrypted email, strict identity controls and defenses against wire and invoice fraud. We handle the day-to-day so owners stop being the person everyone asks about the printer.
Minnesota's healthcare, financial and professional firms need secure, compliance-ready IT support. We work Eastern Time hours and cover Central Time businesses remotely, with tickets picked up early in your day.
Duluth staff reach us directly for anything software related, from a locked account first thing in the morning to an application that stopped launching before a deadline. Remote support is unlimited on every plan.
Support for Duluth is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Duluth is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Firms that move money are targeted with invoice fraud and wire-change requests constantly. Email authentication, payment verification habits and monitored mailboxes matter more here than anywhere else. Essential cybersecurity is included with every Managed IT plan, and Duluth businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Duluth staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.
No. Onsite visits are limited to New Jersey. Duluth clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.
The Minnesota Consumer Data Privacy Act sets safeguarding duties for businesses handling residents' personal data. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work Eastern Time hours and cover Central Time businesses remotely, with tickets picked up early in your day.