SteroGroup is the remote IT department for marketing studios, production houses, photographers and publishers moving large files every day in Portland, OR. We manage computers, email, accounts and security entirely remotely, ship machines configured and ready, and onboard you for free.
Nearly every issue a Portland office runs into today is fixed remotely: accounts, email, software, performance, printing and security. That is why marketing studios, production houses, photographers and publishers moving large files every day get the same service level our New Jersey clients get.
The Oregon Consumer Privacy Act sets safeguarding duties for businesses handling residents' personal data. We keep the controls behind that in place while you work, and we work Eastern Time hours and cover Pacific Time businesses remotely, with tickets picked up early in your day.
Portland staff reach us directly for anything software related, from a locked account first thing in the morning to an application that stopped launching before a deadline. Remote support is unlimited on every plan.
Support for Portland is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Portland is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Client assets and unreleased work need controlled sharing rather than open links. We manage storage permissions, protect workstations and keep archive backups intact. Essential cybersecurity is included with every Managed IT plan, and Portland businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Portland staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
The Oregon Consumer Privacy Act sets safeguarding duties for businesses handling residents' personal data. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work Eastern Time hours and cover Pacific Time businesses remotely, with tickets picked up early in your day.
Yes. Marketing studios, production houses, photographers and publishers moving large files every day are a common fit for our plans, and we focus on fast shared storage, dependable file transfer and colour-critical machines that stay quick.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.