Eugene, OR businesses lose more to a compromised mailbox or an unpatched laptop than to almost anything else. SteroGroup manages and protects the computers, accounts and email that private schools, tutoring centers, trade programs and research offices supporting students and staff depend on, with unlimited remote support included.
The Eugene businesses we support are usually 2 to 25 people with no in-house IT, and they hold exactly the kind of data attackers look for. Student and family records deserve the same care as patient or financial data. We restrict access by role, protect shared devices and keep records backed up.
The Oregon Consumer Privacy Act sets safeguarding duties for businesses handling residents' personal data. Managed IT keeps endpoint protection, email filtering, patching and multi-factor authentication in place across every device so those obligations are met day to day, not once a year.
Support requests from Eugene come straight to a technician rather than a queue that forgets about you. Logins, mailboxes, applications, printers and performance issues are all covered, with no per-ticket charges.
Support for Eugene is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Eugene is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Student and family records deserve the same care as patient or financial data. We restrict access by role, protect shared devices and keep records backed up. Essential cybersecurity is included with every Managed IT plan, and Eugene businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Eugene staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
Yes. Private schools, tutoring centers, trade programs and research offices supporting students and staff are a common fit for our plans, and we focus on safe student accounts, shared classroom devices and calm systems during enrollment season.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.
Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.