Most Salem, OR small businesses are quoted per-user IT contracts with setup fees and long terms. SteroGroup keeps it simple: flat monthly pricing from $249, free onboarding, no long contract, and unlimited remote support for professional offices.
A Salem business with ten computers rarely needs a full-time IT hire, but it does need someone accountable. Flat-rate managed IT gives you that for a predictable number every month, with no onboarding fee to switch.
Oregon's professional firms, healthcare practices and creative businesses need dependable managed IT. You get unlimited remote support, monitoring, patching and endpoint protection in the monthly price, and projects such as migrations are quoted separately so there are no surprises.
Salem staff reach us directly for anything software related, from a locked account first thing in the morning to an application that stopped launching before a deadline. Remote support is unlimited on every plan.
Support for Salem is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Salem is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Small offices are targeted precisely because attackers assume nobody is watching. Endpoint protection, email filtering and multi-factor authentication close the gaps that matter most. Essential cybersecurity is included with every Managed IT plan, and Salem businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Salem staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.
Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.
Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.
No. Onsite visits are limited to New Jersey. Salem clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.
The Oregon Consumer Privacy Act sets safeguarding duties for businesses handling residents' personal data. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.