Germantown, MD businesses lose more to a compromised mailbox or an unpatched laptop than to almost anything else. SteroGroup manages and protects the computers, accounts and email that professional service offices, family businesses and independent practices that run on a handful of computers depend on, with unlimited remote support included.
The Germantown businesses we support are usually 2 to 25 people with no in-house IT, and they hold exactly the kind of data attackers look for. Small offices are targeted precisely because attackers assume nobody is watching. Endpoint protection, email filtering and multi-factor authentication close the gaps that matter most.
Maryland's Online Data Privacy Act and breach-notification rules set duties for protecting residents' personal information. Managed IT keeps endpoint protection, email filtering, patching and multi-factor authentication in place across every device so those obligations are met day to day, not once a year.
Germantown staff reach us directly for anything software related, from a locked account first thing in the morning to an application that stopped launching before a deadline. Remote support is unlimited on every plan.
Support for Germantown is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Germantown is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Small offices are targeted precisely because attackers assume nobody is watching. Endpoint protection, email filtering and multi-factor authentication close the gaps that matter most. Essential cybersecurity is included with every Managed IT plan, and Germantown businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Germantown staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work the same Eastern Time hours as your team, so support starts when your day does.
Yes. Professional service offices, family businesses and independent practices that run on a handful of computers are a common fit for our plans, and we focus on a help desk that answers, email that works and technology that stops being a distraction.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.