Most Columbia, MD small businesses are quoted per-user IT contracts with setup fees and long terms. SteroGroup keeps it simple: flat monthly pricing from $249, free onboarding, no long contract, and unlimited remote support for contractors, nonprofits and associations.
A Columbia business with ten computers rarely needs a full-time IT hire, but it does need someone accountable. Flat-rate managed IT gives you that for a predictable number every month, with no onboarding fee to switch.
Maryland businesses near Baltimore and the DC suburbs, including government contractors and healthcare providers, need compliance-ready IT. You get unlimited remote support, monitoring, patching and endpoint protection in the monthly price, and projects such as migrations are quoted separately so there are no surprises.
Our help desk handles Columbia requests the same way every time: password and login problems, email issues, slow machines, printing, software installs and Microsoft 365 questions. Unlimited remote support is included in every Managed IT plan.
Support for Columbia is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Columbia is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Funders, partners and prime contractors increasingly ask how data is protected. We keep identity, endpoint and logging controls in place so those questionnaires can be answered honestly and quickly. Essential cybersecurity is included with every Managed IT plan, and Columbia businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Columbia staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.
Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.
Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.