Richmond, VA businesses lose more to a compromised mailbox or an unpatched laptop than to almost anything else. SteroGroup manages and protects the computers, accounts and email that litigation and transactional law firms, title agencies and the paralegal teams working alongside them depend on, with unlimited remote support included.
The Richmond businesses we support are usually 2 to 25 people with no in-house IT, and they hold exactly the kind of data attackers look for. Client confidentiality is a professional obligation, not a preference. We keep matter files encrypted, control who can open what and keep tested backups of document management systems.
The Virginia Consumer Data Protection Act sets duties around safeguarding and limiting the use of personal data. Managed IT keeps endpoint protection, email filtering, patching and multi-factor authentication in place across every device so those obligations are met day to day, not once a year.
Our help desk handles Richmond requests the same way every time: password and login problems, email issues, slow machines, printing, software installs and Microsoft 365 questions. Unlimited remote support is included in every Managed IT plan.
Support for Richmond is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Richmond is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Client confidentiality is a professional obligation, not a preference. We keep matter files encrypted, control who can open what and keep tested backups of document management systems. Essential cybersecurity is included with every Managed IT plan, and Richmond businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Richmond staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.
No. Onsite visits are limited to New Jersey. Richmond clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.
The Virginia Consumer Data Protection Act sets duties around safeguarding and limiting the use of personal data. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work the same Eastern Time hours as your team, so support starts when your day does.