When a computer stops working in New Rochelle, the cost is the hour nobody gets back. SteroGroup gives accounting practices, wealth advisors, mortgage brokers and insurance agencies handling client financial records a remote help desk that answers, plus monitoring and maintenance that stop most problems before anyone notices them.
Teams here typically run between 2 and 25 computers and need encrypted email, strict identity controls and defenses against wire and invoice fraud. We handle the day-to-day so owners stop being the person everyone asks about the printer.
New York small businesses, from Long Island professional offices to Upstate manufacturers, run lean teams that need a responsive IT help desk. We work the same Eastern Time hours as your team, so support starts when your day does.
Support requests from New Rochelle come straight to a technician rather than a queue that forgets about you. Logins, mailboxes, applications, printers and performance issues are all covered, with no per-ticket charges.
We do not send technicians to New Rochelle; onsite visits are New Jersey only. Instead, new machines arrive ready to use, replacements are handled by courier, and we manage any local vendor work on your behalf.
You get a managed environment rather than a repair service: monitoring, patch management, endpoint security, backup checks, licence tracking and unlimited support, billed at a flat rate per computer.
Firms that move money are targeted with invoice fraud and wire-change requests constantly. Email authentication, payment verification habits and monitored mailboxes matter more here than anywhere else. Essential cybersecurity is included with every Managed IT plan, and New Rochelle businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
We run Microsoft 365 and Google Workspace for New Rochelle teams: mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems.
We standardise what your New Rochelle team buys, set up each machine before it ships, and keep a record of who has what. Leavers lose access the same day they leave.
Projects are priced separately from managed support: migrations, new office setups, security rollouts and cloud moves each get their own scope and fixed quote.
Yes. Accounting practices, wealth advisors, mortgage brokers and insurance agencies handling client financial records are a common fit for our plans, and we focus on encrypted email, strict identity controls and defenses against wire and invoice fraud.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.
Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.