SteroGroup is the remote IT department for energy producers, utilities contractors, environmental consultancies and field crews working far from an office in Kenner, LA. We manage computers, email, accounts and security entirely remotely, ship machines configured and ready, and onboard you for free.
Nearly every issue a Kenner office runs into today is fixed remotely: accounts, email, software, performance, printing and security. That is why energy producers, utilities contractors, environmental consultancies and field crews working far from an office get the same service level our New Jersey clients get.
Louisiana breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. We keep the controls behind that in place while you work, and we work Eastern Time hours and cover Central Time businesses remotely, with tickets picked up early in your day.
Because energy, resource and field service companies cannot wait around, remote requests from Kenner are picked up quickly and most are resolved the same day. Email, accounts, applications, printing and Microsoft 365 are all in scope.
Support for Kenner is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Kenner is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Remote access for crews is the biggest exposure in field-heavy businesses. We lock it behind multi-factor authentication, monitor sessions and keep mobile devices managed. Essential cybersecurity is included with every Managed IT plan, and Kenner businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Kenner staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
No. Onsite visits are limited to New Jersey. Kenner clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.
Louisiana breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work Eastern Time hours and cover Central Time businesses remotely, with tickets picked up early in your day.
Yes. Energy producers, utilities contractors, environmental consultancies and field crews working far from an office are a common fit for our plans, and we focus on reliable remote access, rugged mobile devices and connectivity for teams in the field.