Hackensack is the professional center of Bergen County — law firms, medical practices, accounting offices and county-facing businesses packed into a few dozen blocks. SteroGroup manages the technology those practices depend on every hour they are open.
Practices around the courthouse and medical district usually run specialized software: case management, billing, imaging or practice management systems that are unforgiving about downtime. We keep the computers, networks and connections behind that software healthy, and we deal with the vendor when the application itself misbehaves.
Records handling matters here more than in most markets. Encryption, controlled access, MFA on email and monitored endpoints are baseline for offices holding client and patient information, and they are part of how we set up every Hackensack environment.
Unlimited remote support keeps Hackensack offices moving: mailbox problems, logins, scanning to email, printing, application errors and slow machines are handled the same day.
Onsite IT support in Hackensack covers server and network work, hardware replacement, scanner and copier integration, and new suite setups.
Managed IT provides monitoring, patching, endpoint management, backup oversight and vendor coordination across every device in the practice.
SteroShield adds managed endpoint protection, email security and 24/7 monitoring — a serious requirement for firms holding privileged client or patient records.
Microsoft 365 and Google Workspace administration with MFA, encryption options, retention, shared mailboxes and secure file sharing with clients and courts.
Configured, encrypted machines with practice software installed and tested before the user ever logs in, plus managed replacements and staff onboarding.
Suite relocations, server replacements, scanner and workflow deployments, email migrations and network upgrades are quoted separately.
Yes. Hackensack is a core onsite service area, and we are frequently in Bergen County.
Yes. Scan-to-email, scan-to-folder, copier integration and document workflow issues are common tickets we handle.
$249 per month for the first two managed computers, $89 per month for each additional computer, and $50 per computer per month for managed cybersecurity.
Yes, with free onboarding for Managed IT clients and no downtime during the transition.