Bergen County holds more small offices per square mile than almost anywhere in New Jersey — professional suites in Paramus, storefront businesses along Route 4 and 17, and family firms that have been in Hackensack or Ridgewood for decades. SteroGroup manages the computers, email, networks and security those offices run on.
Most Bergen County businesses we support have between 3 and 40 computers, one office (sometimes two), and nobody on payroll whose job is IT. When a laptop stops connecting or a mailbox gets compromised, work stops until someone fixes it. We are that someone, and we are usually working on the issue within minutes of the ticket coming in.
Because the county is compact, onsite help is genuinely practical here. A failed switch in Fort Lee or a new suite build-out in Montvale does not need to wait days for a technician to be routed from another state. That mix — same-day remote for everything software, a short drive for everything physical — is what keeps Bergen County offices running.
Password lockouts, Outlook problems, printer queues, slow machines, software installs and permission changes are handled in a secure remote session — normally the same business day the ticket arrives. Remote support is unlimited for Managed IT clients, so nobody hesitates to ask for help.
We provide onsite IT support across Bergen County when hardware, cabling, networking or an office move needs hands on the equipment. Managed IT clients get preferred onsite rates and free onboarding, including an onsite review of your environment if you want one.
Managed IT covers 24/7 monitoring, patching, endpoint management, backup oversight, vendor coordination and day-to-day troubleshooting for every computer, printer, switch, router and firewall in your office.
SteroShield managed cybersecurity adds endpoint protection, email security, threat detection and 24/7 monitoring backed by real security analysts — the difference between owning security software and having someone actually watching it.
We administer Microsoft 365 and Google Workspace end to end: mailboxes, licensing, shared drives, Teams, MFA, conditional access, spam filtering and clean onboarding or offboarding when staff change.
New machines arrive configured, encrypted, enrolled in monitoring and ready for the user's first login. Replacements, warranty claims and hardware standards are managed so your office is not running five different laptop models with five different problems.
Bergen County offices move, expand and open second locations often. Projects are scoped and quoted separately from your monthly plan so you always know what a build-out or migration will cost before it starts.
Yes. Bergen County is a core onsite service area for us. Day-to-day issues are solved remotely, and we come out for hardware failures, networking, cabling, office moves and new setups.
Managed IT is $249 per month for the first two computers and $89 per month per additional computer. SteroShield managed cybersecurity is $50 per computer per month and $100 per server per month. Projects are quoted separately.
Yes. We manage Microsoft 365 tenants completely — licensing, mailboxes, security settings, MFA, SharePoint and Teams — and we do the same for Google Workspace.
Yes. Most of our Bergen County clients run between 3 and 40 computers. Small offices get the same monitoring, security and support process as larger ones.
Yes. We document your environment, take ownership of accounts and licensing, and transition support with no downtime. Onboarding is free for Managed IT clients.