Burlington, MA businesses lose more to a compromised mailbox or an unpatched laptop than to almost anything else. SteroGroup manages and protects the computers, accounts and email that software companies, agencies and venture-backed startups that hire quickly and work across cloud tools all day depend on, with unlimited remote support included.
The Burlington businesses we support are usually 2 to 25 people with no in-house IT, and they hold exactly the kind of data attackers look for. Fast-growing technology teams accumulate cloud accounts faster than anyone documents them, so we focus on multi-factor authentication, single sign-on hygiene and removing access the day someone leaves.
Massachusetts requires a written information security program for businesses holding personal information about residents. Managed IT keeps endpoint protection, email filtering, patching and multi-factor authentication in place across every device so those obligations are met day to day, not once a year.
Support requests from Burlington come straight to a technician rather than a queue that forgets about you. Logins, mailboxes, applications, printers and performance issues are all covered, with no per-ticket charges.
We do not send technicians to Burlington; onsite visits are New Jersey only. Instead, new machines arrive ready to use, replacements are handled by courier, and we manage any local vendor work on your behalf.
You get a managed environment rather than a repair service: monitoring, patch management, endpoint security, backup checks, licence tracking and unlimited support, billed at a flat rate per computer.
Fast-growing technology teams accumulate cloud accounts faster than anyone documents them, so we focus on multi-factor authentication, single sign-on hygiene and removing access the day someone leaves. Essential cybersecurity is included with every Managed IT plan, and Burlington businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
We run Microsoft 365 and Google Workspace for Burlington teams: mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems.
We standardise what your Burlington team buys, set up each machine before it ships, and keep a record of who has what. Leavers lose access the same day they leave.
Projects are priced separately from managed support: migrations, new office setups, security rollouts and cloud moves each get their own scope and fixed quote.
Yes. Software companies, agencies and venture-backed startups that hire quickly and work across cloud tools all day are a common fit for our plans, and we focus on fast account provisioning, tidy SaaS access control and laptops that are ready on day one.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.
Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.