Managed IT Services in Cambridge, MA

Most Cambridge, MA small businesses are quoted per-user IT contracts with setup fees and long terms. SteroGroup keeps it simple: flat monthly pricing from $249, free onboarding, no long contract, and unlimited remote support for software and startup teams.

Supporting businesses in Cambridge, MA

A Cambridge business with ten computers rarely needs a full-time IT hire, but it does need someone accountable. Flat-rate managed IT gives you that for a predictable number every month, with no onboarding fee to switch.

Massachusetts professional services, biotech startups and healthcare practices expect fast, knowledgeable IT help. You get unlimited remote support, monitoring, patching and endpoint protection in the monthly price, and projects such as migrations are quoted separately so there are no surprises.

Industries we support here

Remote IT support

Because software and startup teams cannot wait around, remote requests from Cambridge are picked up quickly and most are resolved the same day. Email, accounts, applications, printing and Microsoft 365 are all in scope.

Onsite IT support

Support for Cambridge is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.

Managed IT services

Every managed computer in Cambridge is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.

Cybersecurity

Fast-growing technology teams accumulate cloud accounts faster than anyone documents them, so we focus on multi-factor authentication, single sign-on hygiene and removing access the day someone leaves. Essential cybersecurity is included with every Managed IT plan, and Cambridge businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.

Cloud, Microsoft 365 and Google Workspace

Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.

Computers and devices

New computers for Cambridge staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.

IT projects

Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.

Why Cambridge businesses choose SteroGroup

Frequently asked questions

Do you work with software and startup teams?

Yes. Software companies, agencies and venture-backed startups that hire quickly and work across cloud tools all day are a common fit for our plans, and we focus on fast account provisioning, tidy SaaS access control and laptops that are ready on day one.

What happens when we need a new computer?

We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.

How much do managed IT services cost in Cambridge, MA?

Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.

Can you take over from our current IT provider?

Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.

How quickly do you respond to Cambridge support requests?

Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.

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