Remote IT Help Desk & Managed IT Services in Boulder, CO

Boulder, CO businesses lose more to a compromised mailbox or an unpatched laptop than to almost anything else. SteroGroup manages and protects the computers, accounts and email that software companies, agencies and venture-backed startups that hire quickly and work across cloud tools all day depend on, with unlimited remote support included.

Supporting businesses in Boulder, CO

The Boulder businesses we support are usually 2 to 25 people with no in-house IT, and they hold exactly the kind of data attackers look for. Fast-growing technology teams accumulate cloud accounts faster than anyone documents them, so we focus on multi-factor authentication, single sign-on hygiene and removing access the day someone leaves.

The Colorado Privacy Act requires reasonable data security practices and gives residents rights over their personal data. Managed IT keeps endpoint protection, email filtering, patching and multi-factor authentication in place across every device so those obligations are met day to day, not once a year.

Industries we support here

Remote IT support

Boulder staff reach us directly for anything software related, from a locked account first thing in the morning to an application that stopped launching before a deadline. Remote support is unlimited on every plan.

Onsite IT support

We do not send technicians to Boulder; onsite visits are New Jersey only. Instead, new machines arrive ready to use, replacements are handled by courier, and we manage any local vendor work on your behalf.

Managed IT services

You get a managed environment rather than a repair service: monitoring, patch management, endpoint security, backup checks, licence tracking and unlimited support, billed at a flat rate per computer.

Cybersecurity

Fast-growing technology teams accumulate cloud accounts faster than anyone documents them, so we focus on multi-factor authentication, single sign-on hygiene and removing access the day someone leaves. Essential cybersecurity is included with every Managed IT plan, and Boulder businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.

Cloud, Microsoft 365 and Google Workspace

We run Microsoft 365 and Google Workspace for Boulder teams: mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems.

Computers and devices

We standardise what your Boulder team buys, set up each machine before it ships, and keep a record of who has what. Leavers lose access the same day they leave.

IT projects

Projects are priced separately from managed support: migrations, new office setups, security rollouts and cloud moves each get their own scope and fixed quote.

Why Boulder businesses choose SteroGroup

Frequently asked questions

Can you support a Boulder business fully remotely?

Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work Eastern Time hours and cover Mountain Time businesses remotely, with tickets picked up early in your day.

Do you work with software and startup teams?

Yes. Software companies, agencies and venture-backed startups that hire quickly and work across cloud tools all day are a common fit for our plans, and we focus on fast account provisioning, tidy SaaS access control and laptops that are ready on day one.

What happens when we need a new computer?

We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.

How much do managed IT services cost in Boulder, CO?

Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.

Can you take over from our current IT provider?

Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.

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