When a computer stops working in Lakewood, the cost is the hour nobody gets back. SteroGroup gives energy producers, utilities contractors, environmental consultancies and field crews working far from an office a remote help desk that answers, plus monitoring and maintenance that stop most problems before anyone notices them.
Teams here typically run between 2 and 25 computers and need reliable remote access, rugged mobile devices and connectivity for teams in the field. We handle the day-to-day so owners stop being the person everyone asks about the printer.
Colorado's tech startups, professional firms and healthcare practices need fast, secure IT support. We work Eastern Time hours and cover Mountain Time businesses remotely, with tickets picked up early in your day.
Support requests from Lakewood come straight to a technician rather than a queue that forgets about you. Logins, mailboxes, applications, printers and performance issues are all covered, with no per-ticket charges.
Lakewood clients are supported remotely end to end. Hardware is pre-imaged and shipped, warranty work is coordinated with the manufacturer, and local cabling or network installs are arranged through a vendor we brief directly.
Managed IT for Lakewood covers 24/7 monitoring, automatic patching, endpoint protection, backup oversight, vendor coordination and unlimited help desk support for one flat monthly price.
Remote access for crews is the biggest exposure in field-heavy businesses. We lock it behind multi-factor authentication, monitor sessions and keep mobile devices managed. Essential cybersecurity is included with every Managed IT plan, and Lakewood businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Email and cloud files are where most work happens, so we manage them closely for Lakewood clients: accounts, licences, MFA, sharing permissions, mail filtering and clean migrations when you move providers.
Device management covers purchase guidance, pre-configuration, encryption, monitoring enrolment and replacement planning, so energy, resource and field service companies are not guessing when a machine is due for renewal.
Email migrations, Microsoft 365 rollouts, security deployments and cloud moves for Lakewood businesses are scoped and quoted as fixed-price projects, separate from your monthly plan.
Yes. Energy producers, utilities contractors, environmental consultancies and field crews working far from an office are a common fit for our plans, and we focus on reliable remote access, rugged mobile devices and connectivity for teams in the field.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.
Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.