Troy, MI businesses lose more to a compromised mailbox or an unpatched laptop than to almost anything else. SteroGroup manages and protects the computers, accounts and email that marketing studios, production houses, photographers and publishers moving large files every day depend on, with unlimited remote support included.
The Troy businesses we support are usually 2 to 25 people with no in-house IT, and they hold exactly the kind of data attackers look for. Client assets and unreleased work need controlled sharing rather than open links. We manage storage permissions, protect workstations and keep archive backups intact.
Michigan breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. Managed IT keeps endpoint protection, email filtering, patching and multi-factor authentication in place across every device so those obligations are met day to day, not once a year.
Support requests from Troy come straight to a technician rather than a queue that forgets about you. Logins, mailboxes, applications, printers and performance issues are all covered, with no per-ticket charges.
Support for Troy is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Troy is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Client assets and unreleased work need controlled sharing rather than open links. We manage storage permissions, protect workstations and keep archive backups intact. Essential cybersecurity is included with every Managed IT plan, and Troy businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Troy staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
No. Onsite visits are limited to New Jersey. Troy clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.
Michigan breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work the same Eastern Time hours as your team, so support starts when your day does.
Yes. Marketing studios, production houses, photographers and publishers moving large files every day are a common fit for our plans, and we focus on fast shared storage, dependable file transfer and colour-critical machines that stay quick.