SteroGroup is the remote IT department for accounting practices, wealth advisors, mortgage brokers and insurance agencies handling client financial records in St. Petersburg, FL. We manage computers, email, accounts and security entirely remotely, ship machines configured and ready, and onboard you for free.
Nearly every issue a St. Petersburg office runs into today is fixed remotely: accounts, email, software, performance, printing and security. That is why accounting practices, wealth advisors, mortgage brokers and insurance agencies handling client financial records get the same service level our New Jersey clients get.
The Florida Information Protection Act requires reasonable measures to protect personal information and prompt notice if a breach occurs. We keep the controls behind that in place while you work, and we work the same Eastern Time hours as your team, so support starts when your day does.
Our help desk handles St. Petersburg requests the same way every time: password and login problems, email issues, slow machines, printing, software installs and Microsoft 365 questions. Unlimited remote support is included in every Managed IT plan.
Support for St. Petersburg is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in St. Petersburg is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Firms that move money are targeted with invoice fraud and wire-change requests constantly. Email authentication, payment verification habits and monitored mailboxes matter more here than anywhere else. Essential cybersecurity is included with every Managed IT plan, and St. Petersburg businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for St. Petersburg staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.
Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.
Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.
No. Onsite visits are limited to New Jersey. St. Petersburg clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.
The Florida Information Protection Act requires reasonable measures to protect personal information and prompt notice if a breach occurs. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.