Spokane, WA businesses lose more to a compromised mailbox or an unpatched laptop than to almost anything else. SteroGroup manages and protects the computers, accounts and email that freight brokers, distributors, warehouses and the field teams that keep goods moving depend on, with unlimited remote support included.
The Spokane businesses we support are usually 2 to 25 people with no in-house IT, and they hold exactly the kind of data attackers look for. Dispatch and billing systems are attractive ransomware targets because downtime is measured in loads missed. Monitored endpoints and tested restores keep a bad day from becoming a lost week.
Washington breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. Managed IT keeps endpoint protection, email filtering, patching and multi-factor authentication in place across every device so those obligations are met day to day, not once a year.
Our help desk handles Spokane requests the same way every time: password and login problems, email issues, slow machines, printing, software installs and Microsoft 365 questions. Unlimited remote support is included in every Managed IT plan.
We do not send technicians to Spokane; onsite visits are New Jersey only. Instead, new machines arrive ready to use, replacements are handled by courier, and we manage any local vendor work on your behalf.
You get a managed environment rather than a repair service: monitoring, patch management, endpoint security, backup checks, licence tracking and unlimited support, billed at a flat rate per computer.
Dispatch and billing systems are attractive ransomware targets because downtime is measured in loads missed. Monitored endpoints and tested restores keep a bad day from becoming a lost week. Essential cybersecurity is included with every Managed IT plan, and Spokane businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
We run Microsoft 365 and Google Workspace for Spokane teams: mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems.
We standardise what your Spokane team buys, set up each machine before it ships, and keep a record of who has what. Leavers lose access the same day they leave.
Projects are priced separately from managed support: migrations, new office setups, security rollouts and cloud moves each get their own scope and fixed quote.
Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.
No. Onsite visits are limited to New Jersey. Spokane clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.
Washington breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work Eastern Time hours and cover Pacific Time businesses remotely, with tickets picked up early in your day.