When a computer stops working in Santa Monica, the cost is the hour nobody gets back. SteroGroup gives software companies, agencies and venture-backed startups that hire quickly and work across cloud tools all day a remote help desk that answers, plus monitoring and maintenance that stop most problems before anyone notices them.
Teams here typically run between 2 and 25 computers and need fast account provisioning, tidy SaaS access control and laptops that are ready on day one. We handle the day-to-day so owners stop being the person everyone asks about the printer.
California's small businesses, from LA and San Diego to the Bay Area, need secure IT and strong cybersecurity. We work Eastern Time hours and cover Pacific Time businesses remotely, with tickets picked up early in your day.
Our help desk handles Santa Monica requests the same way every time: password and login problems, email issues, slow machines, printing, software installs and Microsoft 365 questions. Unlimited remote support is included in every Managed IT plan.
Support for Santa Monica is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Santa Monica is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Fast-growing technology teams accumulate cloud accounts faster than anyone documents them, so we focus on multi-factor authentication, single sign-on hygiene and removing access the day someone leaves. Essential cybersecurity is included with every Managed IT plan, and Santa Monica businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Santa Monica staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
California's CCPA and CPRA give residents rights over their personal information and expect businesses to protect it with reasonable security. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work Eastern Time hours and cover Pacific Time businesses remotely, with tickets picked up early in your day.
Yes. Software companies, agencies and venture-backed startups that hire quickly and work across cloud tools all day are a common fit for our plans, and we focus on fast account provisioning, tidy SaaS access control and laptops that are ready on day one.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.