Paterson businesses run on a mix of office, warehouse and production technology. SteroGroup supports all of it — from the accounting machine in the front office to the label printer at the back of the building.
Manufacturing, distribution and trade businesses make up a large share of Paterson's small-business base. Their IT problems are rarely theoretical: a scanner that stopped talking to the network, a machine running software the vendor no longer updates, or Wi-Fi that cannot reach the far corner of the building.
We approach those environments practically. Older equipment gets isolated and protected rather than ignored, critical machines get monitored and backed up, and replacements are planned instead of triggered by a failure during a busy week.
Unlimited remote support covers email, accounts, printing, applications and performance problems for office and floor staff, usually the same day.
Onsite IT support in Paterson covers network equipment, warehouse Wi-Fi, shop-floor computers, cabling coordination and hardware replacement.
Monitoring, patching, endpoint management, backup oversight and vendor coordination for every device on the plan, including production machines where possible.
SteroShield delivers managed endpoint protection, email security and 24/7 monitoring against ransomware and invoice-fraud attempts that target suppliers and distributors.
Microsoft 365 and Google Workspace management for mailboxes, MFA, licensing, spam filtering and secure document sharing with customers and vendors.
Standardized deployments for office staff and hardened builds for floor machines, with managed replacements and documented inventory.
Warehouse Wi-Fi coverage, network upgrades, server replacements, email migrations and new facility setups are quoted as projects.
Yes. Paterson is within our Passaic County onsite service area.
Yes. Where a machine cannot be updated, we isolate it on the network, restrict access and protect it while planning a replacement path.
Yes. Coverage surveys and access point deployments are handled as a project separate from your monthly plan.
$249 per month for the first two managed computers and $89 per month per additional computer, plus $50 per computer per month for managed cybersecurity.