When a computer stops working in Oshkosh, the cost is the hour nobody gets back. SteroGroup gives manufacturers, fabricators, suppliers and engineering offices running both front-office and production systems a remote help desk that answers, plus monitoring and maintenance that stop most problems before anyone notices them.
Teams here typically run between 2 and 25 computers and need stable line-of-business software, protected design files and hardware that survives a plant floor. We handle the day-to-day so owners stop being the person everyone asks about the printer.
Wisconsin's manufacturers and professional offices depend on connected, well-protected systems. We work Eastern Time hours and cover Central Time businesses remotely, with tickets picked up early in your day.
Our help desk handles Oshkosh requests the same way every time: password and login problems, email issues, slow machines, printing, software installs and Microsoft 365 questions. Unlimited remote support is included in every Managed IT plan.
Support for Oshkosh is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Oshkosh is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Design files, quotes and supplier records are the crown jewels here. We protect them with endpoint detection, controlled sharing and backups that are verified rather than assumed. Essential cybersecurity is included with every Managed IT plan, and Oshkosh businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Oshkosh staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
Wisconsin breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work Eastern Time hours and cover Central Time businesses remotely, with tickets picked up early in your day.
Yes. Manufacturers, fabricators, suppliers and engineering offices running both front-office and production systems are a common fit for our plans, and we focus on stable line-of-business software, protected design files and hardware that survives a plant floor.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.