SteroGroup is the remote IT department for private schools, tutoring centers, trade programs and research offices supporting students and staff in Olathe, KS. We manage computers, email, accounts and security entirely remotely, ship machines configured and ready, and onboard you for free.
Nearly every issue a Olathe office runs into today is fixed remotely: accounts, email, software, performance, printing and security. That is why private schools, tutoring centers, trade programs and research offices supporting students and staff get the same service level our New Jersey clients get.
Kansas breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. We keep the controls behind that in place while you work, and we work Eastern Time hours and cover Central Time businesses remotely, with tickets picked up early in your day.
Our help desk handles Olathe requests the same way every time: password and login problems, email issues, slow machines, printing, software installs and Microsoft 365 questions. Unlimited remote support is included in every Managed IT plan.
Olathe clients are supported remotely end to end. Hardware is pre-imaged and shipped, warranty work is coordinated with the manufacturer, and local cabling or network installs are arranged through a vendor we brief directly.
Managed IT for Olathe covers 24/7 monitoring, automatic patching, endpoint protection, backup oversight, vendor coordination and unlimited help desk support for one flat monthly price.
Student and family records deserve the same care as patient or financial data. We restrict access by role, protect shared devices and keep records backed up. Essential cybersecurity is included with every Managed IT plan, and Olathe businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Email and cloud files are where most work happens, so we manage them closely for Olathe clients: accounts, licences, MFA, sharing permissions, mail filtering and clean migrations when you move providers.
Device management covers purchase guidance, pre-configuration, encryption, monitoring enrolment and replacement planning, so schools, training providers and research offices are not guessing when a machine is due for renewal.
Email migrations, Microsoft 365 rollouts, security deployments and cloud moves for Olathe businesses are scoped and quoted as fixed-price projects, separate from your monthly plan.
Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.
No. Onsite visits are limited to New Jersey. Olathe clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.
Kansas breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work Eastern Time hours and cover Central Time businesses remotely, with tickets picked up early in your day.