SteroGroup is the remote IT department for restaurants, hotels, event venues, salons and the service companies that keep them staffed in Las Vegas, NV. We manage computers, email, accounts and security entirely remotely, ship machines configured and ready, and onboard you for free.
Nearly every issue a Las Vegas office runs into today is fixed remotely: accounts, email, software, performance, printing and security. That is why restaurants, hotels, event venues, salons and the service companies that keep them staffed get the same service level our New Jersey clients get.
Nevada breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. We keep the controls behind that in place while you work, and we work Eastern Time hours and cover Pacific Time businesses remotely, with tickets picked up early in your day.
Las Vegas staff reach us directly for anything software related, from a locked account first thing in the morning to an application that stopped launching before a deadline. Remote support is unlimited on every plan.
We do not send technicians to Las Vegas; onsite visits are New Jersey only. Instead, new machines arrive ready to use, replacements are handled by courier, and we manage any local vendor work on your behalf.
You get a managed environment rather than a repair service: monitoring, patch management, endpoint security, backup checks, licence tracking and unlimited support, billed at a flat rate per computer.
Payment systems and guest networks must stay separated from staff computers. We segment them, keep card-handling devices patched and watch for the credential theft that targets front-desk accounts. Essential cybersecurity is included with every Managed IT plan, and Las Vegas businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
We run Microsoft 365 and Google Workspace for Las Vegas teams: mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems.
We standardise what your Las Vegas team buys, set up each machine before it ships, and keep a record of who has what. Leavers lose access the same day they leave.
Projects are priced separately from managed support: migrations, new office setups, security rollouts and cloud moves each get their own scope and fixed quote.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work Eastern Time hours and cover Pacific Time businesses remotely, with tickets picked up early in your day.
Yes. Restaurants, hotels, event venues, salons and the service companies that keep them staffed are a common fit for our plans, and we focus on point-of-sale uptime, guest Wi-Fi that behaves and card data kept away from office systems.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.