Joplin, MO businesses lose more to a compromised mailbox or an unpatched laptop than to almost anything else. SteroGroup manages and protects the computers, accounts and email that medical, dental and behavioral health practices along with the billing and imaging vendors that support them depend on, with unlimited remote support included.
The Joplin businesses we support are usually 2 to 25 people with no in-house IT, and they hold exactly the kind of data attackers look for. Practices handling protected health information need documented safeguards, encrypted devices, controlled access and reliable backups. We build those controls into day-to-day management rather than treating them as a yearly project.
Missouri breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. Managed IT keeps endpoint protection, email filtering, patching and multi-factor authentication in place across every device so those obligations are met day to day, not once a year.
Support requests from Joplin come straight to a technician rather than a queue that forgets about you. Logins, mailboxes, applications, printers and performance issues are all covered, with no per-ticket charges.
We do not send technicians to Joplin; onsite visits are New Jersey only. Instead, new machines arrive ready to use, replacements are handled by courier, and we manage any local vendor work on your behalf.
You get a managed environment rather than a repair service: monitoring, patch management, endpoint security, backup checks, licence tracking and unlimited support, billed at a flat rate per computer.
Practices handling protected health information need documented safeguards, encrypted devices, controlled access and reliable backups. We build those controls into day-to-day management rather than treating them as a yearly project. Essential cybersecurity is included with every Managed IT plan, and Joplin businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
We run Microsoft 365 and Google Workspace for Joplin teams: mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems.
We standardise what your Joplin team buys, set up each machine before it ships, and keep a record of who has what. Leavers lose access the same day they leave.
Projects are priced separately from managed support: migrations, new office setups, security rollouts and cloud moves each get their own scope and fixed quote.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.
Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.
Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.
No. Onsite visits are limited to New Jersey. Joplin clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.