When a computer stops working in Green River, the cost is the hour nobody gets back. SteroGroup gives restaurants, hotels, event venues, salons and the service companies that keep them staffed a remote help desk that answers, plus monitoring and maintenance that stop most problems before anyone notices them.
Teams here typically run between 2 and 25 computers and need point-of-sale uptime, guest Wi-Fi that behaves and card data kept away from office systems. We handle the day-to-day so owners stop being the person everyone asks about the printer.
Wyoming's energy and small businesses need simple, secure remote IT. We work Eastern Time hours and cover Mountain Time businesses remotely, with tickets picked up early in your day.
Because hospitality and service businesses cannot wait around, remote requests from Green River are picked up quickly and most are resolved the same day. Email, accounts, applications, printing and Microsoft 365 are all in scope.
Support for Green River is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Green River is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Payment systems and guest networks must stay separated from staff computers. We segment them, keep card-handling devices patched and watch for the credential theft that targets front-desk accounts. Essential cybersecurity is included with every Managed IT plan, and Green River businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Green River staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.
Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.
Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.
No. Onsite visits are limited to New Jersey. Green River clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.