SteroGroup is the remote IT department for freight brokers, distributors, warehouses and the field teams that keep goods moving in Fort Smith, AR. We manage computers, email, accounts and security entirely remotely, ship machines configured and ready, and onboard you for free.
Nearly every issue a Fort Smith office runs into today is fixed remotely: accounts, email, software, performance, printing and security. That is why freight brokers, distributors, warehouses and the field teams that keep goods moving get the same service level our New Jersey clients get.
Arkansas breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. We keep the controls behind that in place while you work, and we work Eastern Time hours and cover Central Time businesses remotely, with tickets picked up early in your day.
Because logistics and distribution businesses cannot wait around, remote requests from Fort Smith are picked up quickly and most are resolved the same day. Email, accounts, applications, printing and Microsoft 365 are all in scope.
Support for Fort Smith is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Fort Smith is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Dispatch and billing systems are attractive ransomware targets because downtime is measured in loads missed. Monitored endpoints and tested restores keep a bad day from becoming a lost week. Essential cybersecurity is included with every Managed IT plan, and Fort Smith businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Fort Smith staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work Eastern Time hours and cover Central Time businesses remotely, with tickets picked up early in your day.
Yes. Freight brokers, distributors, warehouses and the field teams that keep goods moving are a common fit for our plans, and we focus on scanners, dispatch software and warehouse connectivity that do not stop mid-shift.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.