Essex County ranges from downtown Newark towers to main-street practices in Montclair and Livingston. The technology needs are just as varied, so SteroGroup builds support around what each office actually runs rather than a one-size package.
Professional practices dominate the small-business side of Essex County — law, accounting, healthcare, nonprofits and community organizations. They usually run a mix of cloud email and one or two on-premise applications that cannot be replaced, and they need both supported properly rather than one modernized and the other ignored.
We also see a lot of inherited environments here: equipment set up years ago by a friend, a relative or a previous provider, with no documentation. Free onboarding for Managed IT clients exists mainly for this reason — we inventory and document everything before we start supporting it.
Unlimited remote support handles the majority of Essex County requests — email, logins, printing, application errors, slow computers and software installs — usually the same day.
Onsite IT support is available across Essex County for network equipment, server work, cabling coordination, new office setups and anything that needs a technician physically in the building.
Managed IT delivers proactive monitoring, patch management, endpoint control, backup oversight and vendor coordination so problems get caught before someone has to report them.
SteroShield adds managed endpoint protection, email security and 24/7 threat monitoring — a practical fit for practices handling client, patient or financial records.
We manage Microsoft 365 and Google Workspace: accounts, licensing, MFA, mail security, shared files and permissions, plus migrations between the two when needed.
Standardized hardware, pre-configured deployments, documented device inventory and clean onboarding for new staff — with old machines wiped properly before they leave the building.
Server replacements, cloud migrations, office moves and Wi-Fi upgrades are quoted as separate projects so your monthly cost stays predictable.
Yes. Newark, Montclair, Bloomfield, Livingston, West Orange and the surrounding towns are within our onsite service area.
We inventory devices, document accounts and licensing, secure administrative access, fix anything urgent, then move you into normal monitoring and support. Onboarding is free for Managed IT clients.
Yes. We support on-premise servers alongside cloud services, and we will tell you honestly whether keeping the server or moving to the cloud makes more sense for your business.
$249 per month covers the first two managed computers, then $89 per month for each additional computer. Cybersecurity is $50 per computer per month.