Most Cranston, RI small businesses are quoted per-user IT contracts with setup fees and long terms. SteroGroup keeps it simple: flat monthly pricing from $249, free onboarding, no long contract, and unlimited remote support for creative studios and media businesses.
A Cranston business with ten computers rarely needs a full-time IT hire, but it does need someone accountable. Flat-rate managed IT gives you that for a predictable number every month, with no onboarding fee to switch.
Rhode Island's small professional offices and family businesses want enterprise-grade support at a small-business price. You get unlimited remote support, monitoring, patching and endpoint protection in the monthly price, and projects such as migrations are quoted separately so there are no surprises.
Cranston staff reach us directly for anything software related, from a locked account first thing in the morning to an application that stopped launching before a deadline. Remote support is unlimited on every plan.
Support for Cranston is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Cranston is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Client assets and unreleased work need controlled sharing rather than open links. We manage storage permissions, protect workstations and keep archive backups intact. Essential cybersecurity is included with every Managed IT plan, and Cranston businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Cranston staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.
No. Onsite visits are limited to New Jersey. Cranston clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.
Rhode Island breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work the same Eastern Time hours as your team, so support starts when your day does.