Managed IT Services & Remote IT Support in Coventry, RI

Coventry, RI businesses lose more to a compromised mailbox or an unpatched laptop than to almost anything else. SteroGroup manages and protects the computers, accounts and email that medical, dental and behavioral health practices along with the billing and imaging vendors that support them depend on, with unlimited remote support included.

Supporting businesses in Coventry, RI

The Coventry businesses we support are usually 2 to 25 people with no in-house IT, and they hold exactly the kind of data attackers look for. Practices handling protected health information need documented safeguards, encrypted devices, controlled access and reliable backups. We build those controls into day-to-day management rather than treating them as a yearly project.

Rhode Island breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. Managed IT keeps endpoint protection, email filtering, patching and multi-factor authentication in place across every device so those obligations are met day to day, not once a year.

Industries we support here

Remote IT support

Our help desk handles Coventry requests the same way every time: password and login problems, email issues, slow machines, printing, software installs and Microsoft 365 questions. Unlimited remote support is included in every Managed IT plan.

Onsite IT support

We do not send technicians to Coventry; onsite visits are New Jersey only. Instead, new machines arrive ready to use, replacements are handled by courier, and we manage any local vendor work on your behalf.

Managed IT services

You get a managed environment rather than a repair service: monitoring, patch management, endpoint security, backup checks, licence tracking and unlimited support, billed at a flat rate per computer.

Cybersecurity

Practices handling protected health information need documented safeguards, encrypted devices, controlled access and reliable backups. We build those controls into day-to-day management rather than treating them as a yearly project. Essential cybersecurity is included with every Managed IT plan, and Coventry businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.

Cloud, Microsoft 365 and Google Workspace

We run Microsoft 365 and Google Workspace for Coventry teams: mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems.

Computers and devices

We standardise what your Coventry team buys, set up each machine before it ships, and keep a record of who has what. Leavers lose access the same day they leave.

IT projects

Projects are priced separately from managed support: migrations, new office setups, security rollouts and cloud moves each get their own scope and fixed quote.

Why Coventry businesses choose SteroGroup

Frequently asked questions

What happens when we need a new computer?

We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.

How much do managed IT services cost in Coventry, RI?

Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.

Can you take over from our current IT provider?

Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.

How quickly do you respond to Coventry support requests?

Requests reach a technician directly rather than an anonymous queue, and the majority of day-to-day issues are resolved the same business day.

Do you support Microsoft 365 for Coventry businesses?

Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.

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