When a computer stops working in Athens, the cost is the hour nobody gets back. SteroGroup gives private schools, tutoring centers, trade programs and research offices supporting students and staff a remote help desk that answers, plus monitoring and maintenance that stop most problems before anyone notices them.
Teams here typically run between 2 and 25 computers and need safe student accounts, shared classroom devices and calm systems during enrollment season. We handle the day-to-day so owners stop being the person everyone asks about the printer.
Georgia businesses around Atlanta and beyond, from logistics companies to medical practices, need proactive, security-first IT. We work the same Eastern Time hours as your team, so support starts when your day does.
Athens staff reach us directly for anything software related, from a locked account first thing in the morning to an application that stopped launching before a deadline. Remote support is unlimited on every plan.
Support for Athens is delivered remotely. When hands are needed on hardware, we ship computers already configured, secured and enrolled in monitoring, and coordinate a local technician or vendor for anything physical.
Every managed computer in Athens is monitored, patched, protected and documented. We watch disks, updates, backups and security alerts so issues get handled before they interrupt anyone.
Student and family records deserve the same care as patient or financial data. We restrict access by role, protect shared devices and keep records backed up. Essential cybersecurity is included with every Managed IT plan, and Athens businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
Microsoft 365 and Google Workspace administration is included: user setup, security defaults, mailbox permissions, shared drives, licence right-sizing and spam and phishing filtering.
New computers for Athens staff are configured, secured, enrolled in monitoring and shipped ready to use. Onboarding and offboarding are handled so access is granted and removed correctly.
Larger pieces of work, such as moving off an old email provider or rolling out security across every device, are quoted up front with a clear scope before anything starts.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work the same Eastern Time hours as your team, so support starts when your day does.
Yes. Private schools, tutoring centers, trade programs and research offices supporting students and staff are a common fit for our plans, and we focus on safe student accounts, shared classroom devices and calm systems during enrollment season.
We advise on the right machine, configure and secure it before it ships, enrol it in monitoring and set up the user, so it works from the moment it is unboxed.
Managed IT is $249 per month for the first two computers and $89 per month for each additional computer. Servers are $129 per month. Onboarding is free and SteroShield advanced cybersecurity is an optional add-on at $50 per computer per month.
Yes. We document your environment, take over accounts and licensing and transition support without downtime. Onboarding is free.