SteroGroup is the remote IT department for medical, dental and behavioral health practices along with the billing and imaging vendors that support them in Aberdeen, SD. We manage computers, email, accounts and security entirely remotely, ship machines configured and ready, and onboard you for free.
Nearly every issue a Aberdeen office runs into today is fixed remotely: accounts, email, software, performance, printing and security. That is why medical, dental and behavioral health practices along with the billing and imaging vendors that support them get the same service level our New Jersey clients get.
South Dakota breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. We keep the controls behind that in place while you work, and we work Eastern Time hours and cover Central Time businesses remotely, with tickets picked up early in your day.
Our help desk handles Aberdeen requests the same way every time: password and login problems, email issues, slow machines, printing, software installs and Microsoft 365 questions. Unlimited remote support is included in every Managed IT plan.
We do not send technicians to Aberdeen; onsite visits are New Jersey only. Instead, new machines arrive ready to use, replacements are handled by courier, and we manage any local vendor work on your behalf.
You get a managed environment rather than a repair service: monitoring, patch management, endpoint security, backup checks, licence tracking and unlimited support, billed at a flat rate per computer.
Practices handling protected health information need documented safeguards, encrypted devices, controlled access and reliable backups. We build those controls into day-to-day management rather than treating them as a yearly project. Essential cybersecurity is included with every Managed IT plan, and Aberdeen businesses handling sensitive or regulated data can add SteroShield for advanced 24/7 threat detection and response.
We run Microsoft 365 and Google Workspace for Aberdeen teams: mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems.
We standardise what your Aberdeen team buys, set up each machine before it ships, and keep a record of who has what. Leavers lose access the same day they leave.
Projects are priced separately from managed support: migrations, new office setups, security rollouts and cloud moves each get their own scope and fixed quote.
Yes. Mailboxes, licensing, multi-factor authentication, spam filtering, shared drives, retention and migrations from older email systems are all covered.
No. Onsite visits are limited to New Jersey. Aberdeen clients are supported remotely, and we ship pre-configured computers and coordinate local vendors when hands-on work is needed.
South Dakota breach-notification law requires businesses to protect personal information and notify affected people when it is exposed. Managed IT keeps endpoint protection, email security, patching and multi-factor authentication in place, and SteroShield adds monitored threat detection for businesses that need more.
No. Managed IT is billed monthly with no long-term commitment and no onboarding fee.
Yes. Remote help desk support is unlimited on every Managed IT plan and most issues are resolved the same day. We work Eastern Time hours and cover Central Time businesses remotely, with tickets picked up early in your day.